Order Confirmation

After your order is authorized, you will receive a confirmation email. We start processing your order immediately after verification. Due to fast processing, changing or canceling orders is difficult, but we will do our best to help.

Processing Time

Usually, orders take 1-3 business days to process. Some items may need more time.

Shipping Method & Fees

- Standard shipping fee: $7.99
- Free shipping on orders over $79

Delivery Time

Estimated delivery time is 5-15 business days depending on warehouse location and destination.

Shipping Coverage

We ship to the United States, Canada, Australia, Europe, and selected other countries. If your country is not listed, please contact us at [email protected] to check availability.

Please Note:

- Total Delivery Time = Processing Time + Shipping Time
- Delivery times are estimates based on past data and may vary due to holidays or delays.
- APO/FPO and PO Boxes are not eligible for Express Shipping.
- If a delivery is refused and returned to us, a partial refund may be issued after the order is received.
- Shipping fees may change; the final cost is confirmed at checkout.

Taxes and Duties

Import fees, duties, or VAT are generally covered or included. However, customers in some countries may have to pay customs fees per local laws. Please check your country’s import policies.

Order Tracking

You will receive a shipping email with a tracking number once your order ships. Tracking may take a few days to activate on the courier’s site. You can also track your order anytime by logging into your account on teekyo.com.

Contact & Support

For questions, please email us at [email protected]. For quick answers, visit our FAQ page.